We are NexGen Digital, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Lead Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Build and maintain a healthy sales pipeline using CRM tools
- Manage the full sales cycle from prospecting to closing
- Collaborate with customer success on seamless handoffs post-sale
- Maintain accurate records of all sales activities in Salesforce
- Provide market feedback to product and marketing teams
What We're Looking For:
- Deep expertise in your domain with a broad technical perspective
- Strong organizational and cross-functional collaboration skills
- Experience leading and growing high-performing teams
- Track record of defining and executing on strategic initiatives
- 7+ years of progressive experience in your field
What We Offer:
- Fully remote — work from anywhere in the world
- Health, dental, and vision insurance (or stipend for international hires)
- Annual learning and development budget ($1,500+)
- Competitive salary with equity or performance bonuses
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.