Join PulseCloud and be part of a team redefining what is possible in operations. We are well-funded with the resources of a scale-up and the speed of a startup. As a Senior Operations Manager, you will have real ownership, meaningful impact, and the flexibility to work how you work best.
What You'll Do:
- Build dashboards and reporting systems to track operational KPIs
- Identify bottlenecks and implement scalable process improvements
- Support resource planning and capacity management initiatives
- Manage cross-functional project delivery from planning to completion
- Facilitate agile ceremonies and keep teams aligned on priorities
What We're Looking For:
- Experience mentoring junior and mid-level team members
- 5+ years of relevant professional experience
- Excellent communication and stakeholder management skills
- Proven track record of delivering complex, high-impact projects
- Ability to drive technical decisions with long-term impact
What We Offer:
- Parental leave and family-friendly policies
- Health, dental, and vision insurance (or stipend for international hires)
- Unlimited PTO and company-wide recharge days
- Annual learning and development budget ($1,500+)
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.